Privacy Policy



This privacy policy identifies the type of information ScubaGearOnline, its affiliates and subsidiaries (collectively, "ScubaGearOnline"), collects from its customers and howScubaGearOnline uses this information. Your use of this website may also be governed by other terms and conditions contained on separate user agreements. If you have any questions about this policy, or the manner in which ScubaGearOnline uses personal information, we encourage you to contact us.

Use of Customer Information
ScubaGearOnline respects the privacy of its customers and takes steps to prevent unauthorized disclosure of customer information to third parties. Customer information includes any and all information received by ScubaGearOnline from its customers, whether such information is received by email, online forms, telephone, facsimile, mail or otherwise. ScubaGearOnline stores this information to enable it to fulfill orders or to improve the level of service to its Customers. ScubaGearOnline also shares certain personal and/or financial information with its merchant account and banking vendors to process orders and payments and with common carriers to ship products to you. Unless required by law or by court order, ScubaGearOnline will not disclose, share or sell any customer information to any other third party without your prior authorization. Unless otherwise stated, this privacy policy does not apply to information posted by users to publicly accessible portions of our websites, including but not limited to, online forums, bulletin boards, dealer listings or online auction services.

Personal and Financial Information Collected
Throughout our website there are forms that request information from you and/or allow you to purchase products and services. These forms typically ask for contact information (such as name, mailing address and email address), account, login and password information and financial information (such as credit card number, expiration date and verification code) required to process your order and ship products to you. ScubaGearOnline will collect similar information when processing orders via telephone. The provision of such information by you is entirely voluntary. If you elect or opt in to receive information from us, we will ask for a valid email address and telephone number. You may request that we delete any personal information from our customer databases at any time by contacting ScubaGearOnline. In certain cases, ScubaGearOnline, may forward purchasing and shipping information to vendors who ship products or provide services directly to consumers. Such third party vendors and suppliers are not bound by this privacy policy nor is ScubaGearOnline responsible or liable for any third party vendors terms and conditions.

Statistical Information
ScubaGearOnline uses Google Analytics to collect certain information of users/customers to measure what pages and features are accessed by our visitors. This information helps us administer the site, improve content and gather broad demographic information for aggregate use.

ScubaGearOnline may use cookies or similar files or scripts throughout its website to enhance your convenience in using our websites, to improve search functionality or to hold information that you would otherwise need to re-key. Cookies are text files collected by a user's web browser. If you do not wish to accept cookies from our website, you may configure your web browser so that it does not accept cookies; however, you may lose certain functions available on our website.

The ScubaGearOnline website may contain links to other websites not affiliated with ScubaGearOnline, including websites of ScubaGearOnline's vendors and service providers. ScubaGearOnline is not responsible for the privacy practices or the content of such other sites. By including links to other websites, we neither endorse such sites nor guarantee that the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies of each may differ from ours. This privacy statement applies solely to website owned or operated by ScubaGearOnline.

ScubaGearOnline is under no obligation to monitor the conduct of its website users, but it may investigate and respond if violations are reported. ScubaGearOnline reserves the right to delete, remove or exclude any listing or information, in its sole discretion, that does not meet its intent and guidelines for the services offered on the website.

Changes to Privacy Policy
In the future, ScubaGearOnline may offer new and different programs that necessitate a change in this Policy. ScubaGearOnline reserves the right to change its privacy policy at any time without prior notice. Any changes to the privacy policy will be posted on this page and will be effective immediately upon posting.

Security Policy
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose. This website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures. Although we cannot guarantee that our systems are 100% secure 100% of the time, periodical updates and tests are conducted to the technology in order to improve the protection of customer information.

Every BigCommerce site comes with a shared SSL certificate, which allows the temporary URL of the store to be used as the secure page of the store. Details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.

Level 1 PCI compliance protects your store from hackers.

All Bigcommerce stores are automatically PCI compliant, and our entire network is independently audited against stringent PCI security standards every three months. We're proud to be featured on both Visa and Mastercard's lists of PCI-compliant providers.

We suggest that you install anti-virus software on your computer and routinely check for viruses, keyloggers, spyware and other programs that may become installed on your computer without your permission. If you believe that you have received a virus from Go Dive Launceston, please contact us as soon as possible so that we may take remedial measures to remove the virus.

Contact Information and Currency
All transactions on this website are processed in AUD (Australian Dollars) only.
You may require further communications from us or others through any of the following methods:
Send an email to

Send by postage to:
ABN:  45 153 462 189
69a Canning Street,
Launceston, Tasmania  7250 Australia

Phone: (03) 6331 6608